Terms & Conditions

We aim for your holiday experience to be peaceful and tranquil.

These Terms and Conditions have been created to minimise any disturbance during your holiday.

By making a booking, you agree to being bound by the most recent Terms and Conditions which are subject to change without notice.

Booking:

A pitch is only available for the length of stay booked and reserved when secured by a deposit and full payment made at least 7 days prior to arrival. The only variation is by special agreement with the Coppet Hill Partners management (the management).

Maximum of 2 large tents (or 4 small tents) allowed per pitch

An extension to any booked period must be prior agreed with the management, whose decision is final.

If a cancellation is made:

At least twenty two days before arrival date: 85% refund

Eight to twenty one days before arrival date: 50% refund

Seven days or less of arrival date: 100% of the cost of the booking is retained

If, at the sole discretion of management, or if instructed by authorised body, such that the campsite or certain pitches are closed and this results in the cancellation of your booking, a full refund will be offered with the liability limited to the value of that booking only.

Arrival:

Churchay, Two Hoots and Little Coppet accommodation - Available from 15:00. Except by prior agreement, we ask for guest(s) to arrive by 20:00 at the latest for the comfort of others on the Campsite.

Campsite Pitches will be available from 14:00. Except by prior agreement, we ask for guest(s) to be pitched by 20:00 at the latest for the comfort of others on the Campsite.

Departure:

All accommodation must be vacated by 10:00 on day of departure unless specifically agreed otherwise with the management. Late departure may result in additional charges at management discretion.

At all times, you are required to leave the site clean and tidy. All rubbish must be disposed of as directed by site notices.

For camping pitches please ensure you remove all tent pegs as they damage our lawn mower. Such damage may be re-charged.

Whilst we endeavour to allocate requested camping pitches, we reserve the right to vary this for whatever reasons.

Tents must be contained within the pitch reserved, no vehicles are to be driven through the field and are parked at the top of the field solely at the owner’s risk.

Commercial vehicles are not allowed.

The use of gas cylinders of a capacity greater than 15kg is not recommended.

Under no circumstances will the use of generators be permitted.

You will be responsible for any loss or damage, however caused by any member of your party, including animals, to the property of other guests or any business on Coppet Hill Partners and its tenants or visitors. In such circumstances, Coppet Hill Partners will not be held liable in any way.

Please be respectful of other guests at all times. Disturbance to other guests, or offensive or threatening behaviour to other guests, tenants or visitors of Coppet Hill, or members of staff, or management, will not be tolerated and may result in the entire party being instructed to vacate the site. In such circumstances no refund will be considered.

Quiet must be observed between 22:00 and 07:00 for the consideration of others.

Whilst quiet music is allowed within your unit, this must be at a volume not to cause disturbance to fellow guests, or neighbouring residents.

The site is not suitable for party activities. We reserve the right to refuse booking of parties or if you are on site, you may be asked to leave. In such circumstances, there will be no refund.

Barbecues and firepits may be used providing they are raised above ground level. All fires must be deemed safe by the management and in any case extinguished by 22:00.

No dogs are allowed on any of the sites.

For the avoidance of doubt, the definition of a lead guest is the person who has made the booking or who has consented to being responsible for party.