Being transparent and honest about your data
Coppet Hill values and respects your right to privacy. We understand that when you choose to provide us with data and information, you expect and trust us to be responsible with that data. Coppet Hill will only ever use that data to fulfil a contract, provide information or improve the quality of service that we provide to you.
Who are we?
Coppet Hill is a trading name of Coppet Hill LLP the “Data Controller”, a company registered in England & Wales No. OC439359, who’s Registered Office is at: Purcombe Farm, Whitchurch Canonicorum, Bridport, Dorset DT6 6RL.
What information do we collect?
If you opt in to receive communications you will be asked to provide an email address and postcode to enable us to provide information about products, promotions and competitions.
How do we use your information?
If you have opted in to receive communications we will use your email address to provide you with details of products, offers, competitions and promotions which may be of interest. Any such communication will carry a simple to use ‘unsubscribe’ device, allowing you to remove yourself from further correspondence. We will only use your personal information for the purpose for which it was collected.
Sharing your information
We do not sell, trade or rent your personal information to third parties.
We use third party platforms to manage and deliver customer relationship management (CRM); email marketing campaigns; online advertising, customer analytics, events, couriers etc. In providing the services your personal information will, where applicable, be made available to the service provider solely to the specified purpose and in accordance with our instructions and in accordance with the law.
We check any third party that we use to ensure that they can provide sufficient guarantees regarding the confidentiality and security of your personal information and their compliance with our data security policy.
Transfer of Information Outside the EU
Personal data in the European Union is protected under GDPR. We confirm that we do not transfer or store your data outside of the EU.
We have put in place appropriate security measures to prevent your personal data from being accidently lost, used or accessed in an unauthorised way. Access to your personal data is limited to those employees and third parties who have a business need to know and are subject to a duty of confidentiality and data protection laws.
How long will we hold your personal data for?
We will only retain your personal data for as long as necessary to fulfil the purpose it was collected for. Where you have consented to us using your details for direct marketing we will keep such data until you notify us otherwise and/or withdraw your consent by unsubscribing.
How can I unsubscribe?
You can click onto the “unsubscribe” link in any communication that we send to you by email which will automatically unsubscribe you from that type of communication. Please also note that you may continue to receive communications which are already on route to you for a short period of time while your relevant unsubscribe request is being processed.
You have the right to access any personal information that Coppet Hill LLP holds and processes about you. You have the right to:
• Request details of the personal data that we may hold about you
• Request correction of the personal data we hold about you
• Request erasure or “right to be forgotten”
• Limit the use that is made of your personal information
• Object to processing or withdraw consent
If you wish to exercise any of the rights set out above please contact us at the address below.
Questions regarding this policy should be directed to the following address:
Dorset DT6 6RL
Or email email@example.com
From time to time this policy may be updated and we will keep you updated if and when this policy changes.
Links to Other Websites
What is a cookie?
A cookie (HTTP cookie, web cookie or browser cookie) is a packet of data sent from a web server (website) and stored by your web browser on your computer. Each cookie is only accessible by the website that created it. Cookies allow websites to store useful information about how you use the website. A cookie cannot contain viruses or malware and cannot install anything on your computer. You can manage, view and delete the cookies on your computer by using your web browser, or one of the many clean-up utilities available.
Which cookies are used on this website?
We use Google Analytics and Facebook cookies on the Coppet Hill website. They are anonymous cookies that help us keep track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred, and help us track our visitors’ journey to our site, e.g. where the visitor came from, the search engine used, the link clicked, the keyword used, and the geographical location from which the website was accessed.
All this information allows us to ensure visitors find the information they are looking for when they visit the site, and make it easy to navigate. The information may also be used to target users with relevant online advertising and communications, both through Facebook and Google.
How you can manage cookies stored on your computer?